FAQ

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How quickly will my order be shipped?

We ship from Germany, delivery usually takes 2-3 business days.

What shipping methods do you support? How are shipping costs calculated?

We use DHL or GLS for shipping. Shipping is free for EU countries.

How can I track my shipment?

After dispatch, we will provide you with the tracking number, which you can enter on the DHL or GLS website to get detailed information.

What is the warranty period for the products?

Vacuum cleaners come with a 2-year warranty. If you have any questions, please contact us – we will respond within 24 hours.

Wie viel kostet der Versand?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.